Frequently asked questions about Hotel Liabeny
- What time is check-in and check-out?
- The time, for both check-in and check-out, is 12 midday, although we often allow people to check-in as early as possible, from 8 in the morning. This mainly depends on the occupation on the previous day. The check-out time is flexible until 1 or 2pm.
- Can I leave the room late?
- For late departures, you need to speak to reception, as for a few hours, they can offer you a discount on the tariff in place. Although this also depends on availability on the day.
- Can I choose the type of beds in my room? (large bed – two beds)
- It is always preferable if the client tells us their preference. We take a note of their choice and try to accommodate them.
- Do the rooms have a balcony or terrace? Can I book one?
- Sadly, our rooms do not have terraces.
- Are there rooms for non-smokers?
- Yes. We have 148 rooms for non-smokers. Compliance with the no smoking rule in rooms of this type depends on the hotel's guests.
- How many floors are there in the building? Is there a lift?
- We have 7 floors and four recently renovated lifts.
- Is there air-conditioning in the rooms? Does it work all year round?
- The hotel has centralised air-conditioning. This means that, depending on the weather, the hotel will have hot or cold air throughout. Guests are not able to choose individually.
- Is your hotel adapted for disabled people?
- Hotel Liabeny is gradually adapting so that their guests with a disability can feel at home. At this time, guests can move freely throughout the hotel. It is true that to access some locations, there are still certain inconveniences.
- Can you take care of my luggage when I leave the room?
- Yes. Without any restriction or additional charge.
- Where can I park my car in a safe place? How much does it cost?
- Hotel Liabeny has a car park, which costs from € 18,19 per day (in 2010). There is a person who looks after this car park, who will take your car keys and take care of luggage.
- Is there any internet or email access in the hotel for guests?
- We have a business centre, where for a small charge you can access the internet.
- Do they offer high-speed internet in the room for my laptop? Is it wireless (no cables)?
- Yes. A WIFI system is installed throughout the hotel, and is free for guests.
- What languages do they speak at reception?
- Spanish, English and French.
- Where can I hire a car?
- At the Concierge of Hotel Liabeny you can not only hire cars, but you can also purchase theatre, cinema and football tickets; make restaurant bookings, or any other service you may require.
- If I have several stays within a fixed period, can I leave a bag of clothes for the next visit?
- No problem at all. What's more, you can also send the dirty clothes to our laundry service at the end of the stay, so they are ready for your next visit.
- Is there an airport collection service?
- Not as a general service. But we can send you a private van to collect you. It costs €70, and we only recommend it for 4 people or more, up to a maximum of 8, as a taxi usually costs approximately €35.
- Which metro stop is closest to the hotel?
- We have three in the vicinity: SOL, CALLAO and GRAN VÍA. The one that brings you in from the airport is SOL.
- How do I get to the hotel when I arrive by metro at SOL station?
- You have to take the exit C/Carmen. Once you reach this street, walk 50 metres, and you will arrive at the corner of the hotel. You have to go up C/Salud a bit, and then you will find the main entrance.
- I need to book a function room. What is the maximum meeting capacity?
- Hotel Liabeny has meeting rooms with capacity for up to 60 people in classroom format, or 80 in theatre format.
